Using Beeline

This is the heart of the connector: going from "I want to travel" to a confirmed booking, all in conversation. Hotels and flights follow the same shape — search, choose, add your details, pay, confirm — and are always booked separately, each with its own payment.

1. Search

Just describe what you want. Claude passes it to Beeline and shows you results.

Example prompts:

• Find me a 4-star hotel in Lisbon for two nights next month.
• Search hotels in central Paris for 2 adults, 12–14 August.
• Show me flights from London to Barcelona on 3 September, returning the 7th, for 2 adults and a 1-year-old.

If you haven't given enough detail yet, Beeline opens a short search form right in the chat — pre-filled with anything you already said — so you can fill in the destination, dates, and travellers and submit. You don't have to spell out every detail in text.

Results come back as option cards you can scan: hotels are sorted with the cheapest first; flights show the airline (for example, easyJet or Ryanair), route, times, stops, and total price for your whole party.

A note on flight passengers

When you search flights, tell Beeline the ages of any children and infants — some airlines price by age, and an accurate age means a child who turns a certain age by the travel date is handled correctly. Beeline won't let you build a passenger mix no airline will sell (for example, more infants than adults, or a child with no adult), and it caps a single booking at nine passengers, telling you clearly if your party is too large.

2. Compare and choose

Ask Claude to dig into any option:

• Tell me more about the second hotel.
• What rooms does that one have with breakfast included?
• What are the fare options on the easyJet flight?

Beeline shows the detail view — for hotels, the rooms, amenities, policies, and photos with live total pricing; for flights, the fare classes and what each includes. Pick the room or fare you want and tell Claude.

3. Add your details

Before booking, Beeline collects who's travelling through a details form in the chat.

• Hotels: only the lead guest's details are needed, no matter how many people are in the party.
• Flights: each passenger's details are collected, plus a contact.

Fill in the form and submit — no need to type it all out as a message.

4. Flight extras (bags and seats)

For flights, after you reserve, Beeline offers extras: checked bags and seat selection across all your flights. Just say what you'd like:

• Add a 20kg checked bag and a window seat.

A few things worth knowing:

• Some bags must apply to every leg of the journey — Beeline handles that so you're not covered on only one flight.
• Seats are labelled in plain terms ("Extra legroom", "Standard").
• A lap infant travels on an adult's lap and doesn't get a separate seat.

5. Reserve and review

When you confirm your choice, Beeline reserves it and shows a booking summary card with everything laid out — what you're booking, for whom, and the total price. At this point the booking exists but is not yet confirmed: its status is PENDING. Nothing is charged and the room or flight isn't committed until you pay.

6. Pay securely

Beeline gives you a secure payment link. Payment is completed on Beeline's hosted checkout page — not inside the chat — so your card details are never handled in the conversation. Open the link, pay, and come back.

Once payment goes through, your booking is confirmed (status PAID) and you'll get a confirmation email. Beeline shows a confirmation card in the chat too.

Limitations / good to know

• Lead guest only for hotels. Whatever your party size, hotels need just the lead guest's details.
• Payment happens off-chat. You always complete payment on Beeline's secure checkout page via the link — never by entering card details in Claude.
• A booking is only confirmed after payment. Until you pay, it stays PENDING and nothing is charged.
• Hotels and flights are separate bookings, each paid for on its own.
• Lap infants travel on an adult's lap and don't get a separate seat.
• If a payment attempt fails, retry on the same link — see Troubleshooting.

To check on, or cancel, anything you've booked, see Managing your bookings.